Peacksoft ERP Management & Sales Distribution

 Peacksoft ERP Management & Sales Distribution: 

    

         ERP stands for an Enterprise Management System. It was an evolution from MRP Material Resource Planning. it helps to maintain the whole business that integrates the company financially, supply chain, operations, reporting, manufacturing, and human resource activities. one system provides a lot of operations and data. This is suitable for a multinational company, larger organizations,multi-location organization.

                       

CRM:

           CRM is Customer Relationship Management this system helps organizations build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability.

      Integration    -  we maintain in one place 

      Customization - what would we like so we can able to arrange

      Automation    -  customers can receive messages or mail automatically. 

CRM types:

1. Sales CRM 

• Pre-sales

• Post-sales

2.  Support CRM      

                             

IT & its benefits for CRM

•    Technology plays a vital role in CRM

•    Usage of databases,data-mining & one to one marketing

•    Targets customer in a personalized way to meet their specific needs

                                                                   

The goal of CRM :

           To improve  business relationships with customers

• Customer retention

• Customer acquisition  

Sales Field Automation CRM on cloud ERP software supply chain management

    

              In simple terms, Salesforce CRM is a cloud-based software that helps organizations to effectively streamline their sales and marketing operations. Today, Salesforce is the No1 customer relationship management platform in the world. It also offers organizations easy access to web-based software over the internet.   

Salesforce Service Cloud: This Salesforce CRM platform is for the Customer Service and Support Team. If we want to offer personalized service and faster support to our customers, then this Salesforce platform can help us. The best part about this application is that it offers multi-channel support. Thus, we can now easily reach our customers via their preferred channels, ex: phone, email, social media, webchat, etc.    

                         

Salesforce CRM helps us to effectively automate repetitive tasks. This helps reduce workload, boosts efficiency, and minimizes the risk of errors. Some of the everyday tasks that can be automated are emails, voicemails, call logging, lead prioritization, scheduling appointments, etc.  

Peacksoft offers ERP software supply chain management and business process management ERP. Distribution management is part of the supply chain process that utility delivers goods to end-users or consumers. Managing distribution is essentially managing the movement of goods, 

Whether it be from a wholesaler to a retailer to a customer.